Returns + Exchange
Return + Exchange Policy:
- We offer:
+ A 14-day Return + Exchange policy for orders under $100
2. We offer a FREE 30-day return policy for orders starting at $100.
Before proceeding, please check if you are eligible to process a return:
- All gemstone pieces are made-to-order and are final sale.
- Care Guide
- All of our pieces need love and care for long lasting wear. Our Care Guide lists how each piece should be loved and cared for - we’ve made it super easy for you. Please understand that returns will not be accepted for chemical exposure (lotion, perfume, harsh detergent, etc.) or water damage (swimming, sweating, showering, etc.).
- All other products must be:
- No sign of usage (no scratches, discoloration, etc.)
- In original packaging (box, pouch, polishing cloth included)
- If your return request does not meet the above criteria, we are ineligible to process a full return.
- Please ensure your packaging is in the same or similar packaging. Please note Talarmal will not reimburse for extra shipping charges caused due to larger, heavier packaging.