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Returns + Exchange

Return + Exchange Policy: 

  1. We offer:
          + FREE 14-day Return + Exchange policy for orders starting at $100

          + A 14-day Return + Exchange policy for orders under $100

                                                 OR 

    2. We offer a FREE 30-day return policy for orders starting at $100.

        Before proceeding, please check if you are eligible to process a return

    1. Gemstones
      1. All gemstone pieces are made-to-order and are final sale. 
    2. Care Guide 
      1. All of our pieces need love and care for long lasting wear. Our Care Guide lists how each piece should be loved and cared for - we’ve made it super easy for you. Please understand that returns will not be accepted for chemical exposure (lotion, perfume, harsh detergent, etc.) or water damage (swimming, sweating, showering, etc.). 
    3. All other products must be: 
      1. Unworn 
      2. No sign of usage (no scratches, discoloration, etc.) 
      3. In original packaging (box, pouch, polishing cloth included) 
      4. If your return request does not meet the above criteria, we are ineligible to process a full return.
    4. Shipping 
      1. Please ensure your packaging is in the same or similar packaging. Please note Talarmal will not reimburse for extra shipping charges caused due to larger, heavier packaging.